Water Street has always met the rescue needs of food, clothing and shelter for our guests. However, by offering renewal services to only our resident guests, we’ve potentially missed out on opportunities to provide the foundations for permanent life change to a much larger population. Beyond providing just the rescue services most associated with city missions, we have now shifted to make our unique Renewal Program services available to guests on day 1 – regardless of whether they are in our shelter or long-term residence.
Guests have come to believe that change is truly possible, and they have a clear picture of a desired, secure future.
A Water Street case manager conducts a “deep dive” assessment to determine the guest’s needs in all the key areas of the Whole Person Model.
The guest and their case manager develop a clear action plan for growth and wholeness in the seven dimensions of the Whole Person Model. The guest sets their goals and makes a commitment to actions that will be needed for their achievement.
Day-by-day, guests follow their action plan, accessing services like Water Street’s Enrichment Center, Health Services, as well as offerings from partnering agencies. A Water Street life coach walks with the guest through this process, providing encouragement, support and accountability.
Successful Upon completion of the plan, the guest is transitioned back to the community.