Advancement Database Administrator

Summary:The Advancement Database Administrator plays a critical role in helping the Advancement team proactively build partnerships with the community by ensuring our data is accurate and best practices maintained. This position coordinates the importing and exporting data associated with all our partnership building activities: appeals, events, email, etc. They work in partnership to make sure the Donor Database (Virtuous) is a one stop destination for up to the moment information about contributions. And they provide the Advancement Leadership Team with reports and insight into trends that inform strategic decisions.

All Water Street Mission staff must be: 

1. Willing to sign the WSM Statement of Faith
2. A current and active member and/or regular attendee of a local church.
3. Able to fully support the WSM core values and ministry philosophy.

Supervisor:   Advancement Operations Manager

Essential Functions:

1. Maintain database integrity and quality including improvement/audit and practice enforcement.
2. Reconcile donations with Finance on weekly basis.
3. Partner with Advancement Operations Manager to track and report on fund raising progress and donor trends as requested by members of Advancement Team
4. Manage donor records for all donor segments including data cleanup, data updates, importing and caseload changes.
5. Develop and maintain queries and exports for all appeals, campaigns, publications, events and other projects.
6. Develop, execute and improve processes associated with importing and exporting information with databases used in other partnership building activities such as volunteers, events, email, and digital strategies.
7. Work to proactively identify, mine and analyze prospects to inform fundraising and outreach.
8. Identify opportunities for system and process integration for improved data quality and reduced data entry.
9. Provide Advancement staff training, support and feedback on data entry.
10. Ensure policy and procedure documentation is current and implemented.
11. Meet or exceed agreed upon objectives with respect to accuracy and speed of data processing.
12. Partner with Donation Processing Assistant to update data, as needed.
13. Develop and maintain working knowledge of donor management software (Virtuous) and project management software (Monday.com).
14. Partner with and Backup Donation Processing Assistant, as needed.
15. Support internal fundraising events, as needed.
16. Other tasks as assigned.

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

• Proven ability to juggle competing priorities in a fast-paced environment.
• Demonstrated ability to provide outstanding customer service.
• Ability to work independently and manage time effectively.
• Demonstrated ability to make good decisions independently.
• Proficient with Microsoft Office Suite
• Desire to work collaboratively.
• Curious, lifelong learner
• Experienced with Database and Project Management Software
• Strong analytical, organizational, and problem-solving skills
• Strong verbal, written and interpersonal communication skills.
• Proficient with Microsoft Office Suite

MINIMUM QUALIFICATIONS & EXPERIENCE
The ideal Donor Services Team Member will possess:

• Motivation to see the lives of hurting men, women, and children restored.
• Bachelor’s degree in Computer Science or Information Systems, finance, business management or related field
• 5 years of data entry and/or database management experience
• Prior use and knowledge of Virtuous is a distinct advantage.
• Person of integrity who can present strong character and employment references.

Physical Demands:

Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

• Stand, walk, or sit – Continuously
• Use of fine motor skills- Continuously
• Bend, squat, kneel, and reach- Occasionally
• Lift and/or move up to 35 pounds – Occasionally
• Weekend and evening availability- Continuously

Christian Life:

Water Street Mission is a privately funded 501(c) 3 non-profit, evangelical Christian ministry. Our designated purpose is religious, and we are a Christ-centered ministry that is dedicated to sharing the Gospel and helping the homeless and impoverished. We consider every position to be essential in the fulfillment of our ministry and purpose statement. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord.

All employees must:

• Be able and willing to share the Gospel and participate in the ministry activities of Water Street Mission.
• Subscribe to the Water Street Mission Statement of Faith and Qualifications of Employment upon hire and continuously while employed.
• Adhere to the Water Street Mission Employee Handbook.