Everyday Essentials

Everyday Essentials are personal care items that are used each day to help our guests stay healthy and live with dignity.

Providing the Basics

How It Works

We appreciate your interest in supporting Water Street and our community members in need. Please keep in mind, we do not accept any used personal care items for health and sanitary measures.

Your donations will directly help an individual in need. See below to find all our accepted items as well as times for our loading dock.


What Can I Donate?

Requested Everyday Essential Items

Health & Wellness
Hand Sanitizer
Nicotine Replacement Gum
Nicotine Replacement Lozenges (2mg/4mg)
Nicotine Replacement Patches (21mg)
Contour Next Glucose Strips
Voltaren Cream
4% Lidocaine Patches
Digital Thermometers

Personal Hygiene
Hand Soap
Body Wash
Razors (Men’s & Women’s)
Women’s Shaving Cream
Women’s Lotion
Cologne or Body Spray

Men’s Undershirts

Dental Care
Fluoride Gel or Rinse
Toothbrush Timer for Kids
Denture Kits
Denture Paste/Adhesive

Baby Care Items
Baby Wash
Baby Wipes
Baby Lotion
Diaper Cream
Baby Blankets
Baby Washcloths

Twin Sheet Sets
Twin Blankets

When and Where?

Dock Hours and Location

Donations are accepted at our donation dock:

7:00 am – 5:30 pm  
(Closed on Sundays)

BCF Group

Donating Medical Supplies

What About Medical Equipment?


Thank you for considering a donation to Water Street Health Services!

The items you donate will be reviewed by medical or dental staff. If we are unable to keep them we will do one of the following:

  • Dispose, if unusable
  • Send to other missions
  • Donate to partner organizations

If items are accepted, we will mail you a Gift-In-Kind Appreciation Form for items we were able to keep within a month of receipt.  You’ll be able to use this for tax purposes.

It’s important to note Water Street Health Services does not accept expired, opened, or damaged items as we can’t use them for our patients.

Donation hours at for medical equipment at Water Street Health Services are as follows:

Monday 9:00 AM – 7:00 PM

Tuesday 9:00 AM – 2:00 PM

Wednesday and Thursday 9:00 AM – 4:00 PM

Want to make a deeper impact?

Set up an essential goods donation drive today! Talk with family, friends, or coworkers and make it happen!

An Update from Jack 5/4/2020


Dear Friends,

Throughout this season, we have encountered a number of challenges in operating our shelter safely. Thankfully we have been blessed to see no community spread among our guests. This is due not only to the work of our team, but also the ways that upgrades to our facilities came at just the right time.

For example, Providence Shelter, which opened in November 2019, provides additional spacing and a top-tier air filtration system. We have also been able to implement the same air filtration standards in our dining hall prior to the most recent wave of COVID.

Because a high percentage of our guests have preexisting health conditions, we have had to be diligent in our safety protocols, doing our best to ensure their safety. For us that has included implanting all CDC disinfecting, masking and social distancing from the very beginning. This has led to major changes in roles and responsibilities of staff. Staff have taken over disinfecting in shifts all over campus. They have also delivered much of our support services and programs through zoom, hosting counseling sessions and classes virtually and meeting in-person with plexi-glass dividers only when necessary.

For meals, we’ve changed preparation and delivery to help minimize interaction of guests who live in different facilities. At times that has meant delivering meals to certain Residential Floors so we can keep smaller groups in the dining hall. We have also had to restrict guests’ travel on and off campus to only essential trips such as going to work, the doctors, shopping etc., in order to minimize unnecessary exposure.

Another change in this season has been how we do intakes. Currently, the intake process requires new guests to be tested for COVID-19. They await their test results in a separate temporary shelter we have set up, before entering Providence Emergency Shelter.

All of these changes have been made while severely limiting the number of volunteers on campus. At one point, all volunteering was completely put on hold. Now, we are running with a third of our normal volunteers.

And it’s been tiring, for both staff and guests. We have had times where many staff were working remotely due to their own health risks. Other times where staff or guests have been quarantined due to exposures. But even with all of the schedule changes, increased overtime, and cross-shift working, our team has done an amazing job persevering through all of the challenges.

What to Expect This Winter Typically we have over 200 total guests on campus, over 100 in our Residential Programs over and 100 in our Emergency Shelters. Although our Residential capacity remains about the same, we have had to reduce the available beds in Providence Shelter to ensure safe spacing overnight from about 75 to 55.

Winter always presents its own challenges, so we anticipate this year will be no different. Women in our Providence Shelter have moved over to the shelter at St. Mary’s across the street, run by the Lancaster Food Hub. During their stay there they have full access to all of our services, including showers, food and staff support. Not only does having women shift to St. Mary’s enable us to free up additional beds for men, it will help us keep the shelter populations separate and limit the risk of spread.

Thank You We have been so encouraged by the support we have received this year. Without a community coming around us and our guests, we would not be able to keep our guests safe and continue to guide them in their restoration journeys. We truly couldn’t do what we do without you.

Jack Crowley