At Water Street Mission – We believe through God, all things are possible.

Meet Water Street Mission's Leaders

Leadership Team

Jack Crowley

President of WSM

M. Colleen Adams​

VP of Programs

Greg Kessler

VP of Health Services
Training & Education

Robert Kramer

Interim VP of Advancement

Marjorie Wilcox

VP of Finance and Operations

Dan Siewert

VP, Community Ministries

Meet Our Board

Water Street Mission Board of Directors

We are a group of local business owners, entrepreneurs, social activists, and doctors volunteering our time toward the vision and mission of Water Street.

Karen Uhrich

Professor, PA College of Health Sciences


Todd Harrington

Managing Partner, Trout CPA


Roger North

Founder & President, North Group Consultants

Diane Poillon

CEO, Willow Valley Associates

Vice Chairperson

Reyna Britton

Senior Consultant, Britton Consulting Group

Matt Hartzler

President, Warfel Construction

Mike Novak

Life Stewardship Advisors

Karl McKinney


Rick Rutter

Pastor, Crossroads Mennonite Church

Aaron D. Hollis

Managing Partner, Blakinger Thomas 

Ruby Jones

Founder, Perish No More Ministries

Chip Mershon, M.D.

Physician, Cornerstone Family Health Associates

Philip Smith

SVP, Commercial Lending, Fulton Bank


Meet Our Health Services Board

Health Services Board of Directors

Together they volunteer their time and talent to ensure that people experiencing homelessness, and poverty, have access to quality medical care.

Chip Mershon, M.D.

Physician, Cornerstone Family Health Associates


Shawn McLaughlin, Esp.

Attorney, Trinity Law

Heidi McMullan

Chief Nursing Officer, Philhaven

Will Verdon

Pastor of Discipleship, Faith Bible Fellowship Church

Karen Uhrich

Faculty Member, Pennsylvania College of Health Sciences

Thor Samuelson

Manager, Cornerstone Family Health Associates

Dr. Jake Prankcun

Dentist, Cocalico Dental

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Donation Hotline:

(717) 393-7709

An Update from Jack 5/4/2020


Dear Friends,

Throughout this season, we have encountered a number of challenges in operating our shelter safely. Thankfully we have been blessed to see no community spread among our guests. This is due not only to the work of our team, but also the ways that upgrades to our facilities came at just the right time.

For example, Providence Shelter, which opened in November 2019, provides additional spacing and a top-tier air filtration system. We have also been able to implement the same air filtration standards in our dining hall prior to the most recent wave of COVID.

Because a high percentage of our guests have preexisting health conditions, we have had to be diligent in our safety protocols, doing our best to ensure their safety. For us that has included implanting all CDC disinfecting, masking and social distancing from the very beginning. This has led to major changes in roles and responsibilities of staff. Staff have taken over disinfecting in shifts all over campus. They have also delivered much of our support services and programs through zoom, hosting counseling sessions and classes virtually and meeting in-person with plexi-glass dividers only when necessary.

For meals, we’ve changed preparation and delivery to help minimize interaction of guests who live in different facilities. At times that has meant delivering meals to certain Residential Floors so we can keep smaller groups in the dining hall. We have also had to restrict guests’ travel on and off campus to only essential trips such as going to work, the doctors, shopping etc., in order to minimize unnecessary exposure.

Another change in this season has been how we do intakes. Currently, the intake process requires new guests to be tested for COVID-19. They await their test results in a separate temporary shelter we have set up, before entering Providence Emergency Shelter.

All of these changes have been made while severely limiting the number of volunteers on campus. At one point, all volunteering was completely put on hold. Now, we are running with a third of our normal volunteers.

And it’s been tiring, for both staff and guests. We have had times where many staff were working remotely due to their own health risks. Other times where staff or guests have been quarantined due to exposures. But even with all of the schedule changes, increased overtime, and cross-shift working, our team has done an amazing job persevering through all of the challenges.

What to Expect This Winter Typically we have over 200 total guests on campus, over 100 in our Residential Programs over and 100 in our Emergency Shelters. Although our Residential capacity remains about the same, we have had to reduce the available beds in Providence Shelter to ensure safe spacing overnight from about 75 to 55.

Winter always presents its own challenges, so we anticipate this year will be no different. Women in our Providence Shelter have moved over to the shelter at St. Mary’s across the street, run by the Lancaster Food Hub. During their stay there they have full access to all of our services, including showers, food and staff support. Not only does having women shift to St. Mary’s enable us to free up additional beds for men, it will help us keep the shelter populations separate and limit the risk of spread.

Thank You We have been so encouraged by the support we have received this year. Without a community coming around us and our guests, we would not be able to keep our guests safe and continue to guide them in their restoration journeys. We truly couldn’t do what we do without you.

Jack Crowley